What Data We Collect and Why
When you open an account, we collect the details you provide: your name, email address, mobile number and the payment method you link — whether that's DANA, OVO or GoPay. We use this to verify your identity, process deposits and withdrawals, and keep your account secure.
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We also collect session data such as device type, browser version and IP address. This helps us detect unusual login activity and serve the right account experience for your region. We do not sell your personal data to third parties. Payment wallet references — like your
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GoPay or OVO account identifier — are stored in encrypted form and only used for transaction matching. If you use DANA for deposits, the transaction reference is logged against your account for audit purposes. Data collected through your use of the platform in Indonesia is subject
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to applicable local law and is processed only where permitted. Retention periods vary by data type: account registration data is held for as long as your account remains active, while transaction records are kept for the period required by applicable regulations. You can request a summary
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of the data we hold at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.