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Your Agreement With stage88 Starts Here

These terms set out the rules that apply when you open an account and use stage88, including how we handle deposits via DANA, OVO, and GoPay, how your account is managed, and what we both agree to.

DANA, OVO, GoPay deposits coveredAccount eligibility rulesJurisdiction-dependent accessWallet verification requirementsTerms updated without prior notice
stage88 Your Agreement With stage88 Starts Here
TERMS CONTACT PATHS

Reach Us About Your Account Terms

If something in these terms is unclear or you need to raise a query about your account agreement, wallet verification, or a fund hold, our support team is available to help. Reach out through the channel that works for you — we aim to respond to account and terms-related queries as a priority.

Team online

Live Chat

The fastest path for terms questions. Open the chat widget from your account dashboard and describe your query — wallet holds, account flags, or rule clarifications all handled here.

Email Support

For detailed terms disputes or documentation requests, email our support address. Include your registered account ID and wallet type — DANA, OVO, or GoPay — so we can locate your file fast.

Account Help Centre

The Help Centre inside your account dashboard holds the current version of these terms, your transaction history, and wallet verification status all in one place for quick reference.

HOW WE OPERATE

How stage88 Handles Your Account Data

We collect only the data needed to run your account and process transactions through local payment rails. That includes your registration details, wallet identifiers for DANA, OVO, or GoPay, and transaction records. We do not sell your data to third parties. Account data is retained in line with the applicable regulatory requirements for the jurisdiction in which your account is active.

Data We Hold

We store your account registration details, wallet transaction records for DANA, OVO, and GoPay, and any identity documents submitted during verification. Nothing beyond operational necessity.

Cookie Use

We use session and preference cookies to keep your account active across pages and remember your wallet selection. You can adjust cookie settings in your browser, though some functions may not work without them.

Account Security

Your account is protected by a PIN-confirmed login process. If we detect unusual access — for example, a login from an unrecognised device — we may trigger an OTP verification step before allowing entry.

Requesting Changes

To update registered wallet details or request a data correction, contact support via live chat or email with your account ID. Changes to withdrawal wallets require a fresh identity check before they take effect.

Common Questions About These Terms

The questions below cover what we hear most from accounts in Indonesia — around eligibility, wallet rules, data access, and what happens when terms change. If your question is not here, live chat is the direct route.

Access depends on local law and whether stage88 is available in your region. You are responsible for confirming that your use complies with local regulations before opening an account.

If your account is placed under review for a terms breach, deposits via DANA or OVO may be held until the review completes. We will contact you via your registered email with the next steps.

Yes, but a wallet change — for example switching from OVO to GoPay — requires a new identity verification step. Contact support with your account ID to start the process before your next withdrawal.

We may update these terms at any time. A notice will appear on your account dashboard when changes are live. Continuing to use your account after that point means you accept the revised terms.

Send a data request to our support email with your account ID. We will compile your registration data, transaction records, and wallet identifiers and return them within the timeframe required by applicable law.

You must meet the minimum age requirement set by local law in your region, hold a valid Indonesian e-wallet such as DANA, OVO, or GoPay for transaction purposes, and agree to these terms in full before your account is activated.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.